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Careers at Alpha

Alpha Car Hire is one of the largest independent car hire providers in Australia, offering a wide range of quality vehicles at affordable rates all-year-round, and is a leading brand of Gubecka Group.

Opportunities with Alpha

Become part of our diverse, talented and customer focused work community as we deliver on our mission to employ people aligned to our values, vision, and ethics. We are focused on:

Customer-centricity

Our customers are the focal point of our interactions and decisions.

Connection

Connection – We work respectfully together overcoming challenges and celebrating successes

Diversity

We work to ensure diversity every step of the way in our people and offerings


Alpha Car Hire Operations


Shuttle Bus Driver - Eagle Farm

About us

Alpha Car Hire is one of the largest independent car hire providers in Australia established in 2006 with 100 plus employees, offering a wide range of quality vehicles at affordable rates all-year-round across our five locations nationwide. With high performing management and the market driving growth, the company is sustainably transforming by expanding its people, fleet, locations as well as its digital capabilities to offer a memorable customer experience.

About the role

We are now looking for a Casual Shuttle Bus Driver at our Eagle Farm location. As a Shuttle Bus Driver, you will be responsible for ensuring the shuttle service is operated to a high standard and ensuring a high-quality output to all customers during collection and drop off services. You will also assist with Vehicle Cleaning and Customer Experience Representative tasks, when trained and as required. The available role is 38 hours per week with 7-day rotating roster including weekends.

Full time permanent opportunities are also available for the right candidate.

Your role and responsibilities:

• Operate customer shuttle services ensuring safe driving, professionalism and providing quality customer service

• Assist customers with Luggage loading and unloading as required

• Ensure the shuttle is maintained to a clean and safe standard

• Movement of vehicles throughout the location and taking vehicles offsite for refuelling, maintenance, repairs, delivery to customers or other location

• Utilise the systems and support tools available to track individual performance and daily shuttle manifests

• Checking for and recording vehicle damage

• Ensure compliance and workplace health and safety risks and incidents are reported promptly and managed effectively

• General Branch cleaning duties

We can offer you

A value’s driven culture that resonates honesty, respect, accountability, trust and loyalty, we are focused on continual improvement, innovation, teamwork, safety first mentality and giving back to our communities. You will be recognised for your work efforts and milestones, and your personal and professional growth and development will be supported.

You will access a diverse range of benefits including:

• Flexibility

• Competitive packages

• Monthly incentives

• Learning and development opportunities aligned to your role and career aspirations

• Mental health support

• A commitment to diversity and inclusion, to name a few!

About you

Able to demonstrate the following:

• Excellent communication and time management skills and a positive ‘Can do’ attitude

• Strong customer service skills

• A full and current relevant State driver’s licence

• Ability to work both unsupervised and within a team

• Willingness to travel and work between locations when opportunity provided

• Flexibility of working hours including weekends, public holidays and peak seasons

• Experience, although preferred, is not essential.

If this this role sounds like an opportunity that compliments your current skills and experience and career development plans, Apply Today!

Only short-listed candidates will be contacted.


Vehicle Preparation Attendent - Car Detailers - Eagle Farm

About us

Alpha Car Hire is one of Australia’s leading independent car hire providers, delivering affordable, reliable, and customer-first rental solutions. We’re a fast-growing company dedicated to providing exceptional experiences for our customers.

Job Summary:

We are seeking multiple Vehicle Preparation Attendants (Car Detailers) to join our team in our Eagle Farm branch. The ideal candidate will be responsible for ensuring that all vehicles are properly cleaned, detailed, and prepared for sale or rental. This role requires attention to detail and a strong work ethic.

Full time permanent roles are also available for the right candidates.

Skills:

- Detail-oriented

- Ability to work efficiently in a fast-paced environment

- Strong communication skills

- Basic knowledge of automotive maintenance and cleaning techniques

Responsibilities:

- Clean and detail vehicles according to company standards

- Inspect vehicles for damage or defects before they are put up for sale or rental

- Ensure all vehicles are properly fueled and have necessary fluids topped off

- Assist with inventory management of vehicle cleaning supplies

Qualifications:

- High school diploma or equivalent

- Previous experience in automotive detailing or maintenance preferred

- Valid driver's license with clean driving record

- Ability to lift up to 50 lbs

- Willingness to work flexible hours, including weekends

Note: The above job description is not exhaustive; the candidate may be required perform additional tasks as needed.


Customer Services Representative - Eagle Farm

About us

Alpha Car Hire is one of Australia’s leading independent car hire providers, delivering affordable, reliable, and customer-first rental solutions. We’re a fast-growing company dedicated to providing exceptional experiences for our customers.

The Customer Experience Representative is an important role within our operations as they are the front facing and main point of contact with our customers. We are looking for someone who prides themselves on exceptional customer service and is willing to go the extra mile to ensure our customers enjoy a smooth, positive, and seamless experience. To equip you to deliver this experience, full training will be provided.

About the role

Reporting to the Branch Manager, we are seeking multiple roles on a Casual basis for our Eagle Farm branch. Full time permanent roles are also available for the right candidate.

In this role, your key responsibilities are:

  • Provide a positive experience to our customers over the phone and in person.
  • Managing car hire rental agreements – on-hire and off-hire
  • Complete all associated paperwork in an efficient and timely manner
  • Check vehicles in and out
  • Record any vehicle damage and organize relevant maintenance checks, as required.
  • Sell associated rental products and services over the counter
  • Refuel and move vehicles through the branch in a safe manner
  • Ensure the branch is always maintained in a clean and tidy manner.
  • Ensure compliance with workplace health and safety policies, rules, and guidelines always.

About you

To succeed in this role, you will have:

  • Flexibility to work on a rostered system across weekdays, weekends and public holidays (essential)
  • A Driver’s licence (essential), preferably an Open Driver’s licence (highly regarded)
  • Computer skills are a must (essential)
  • Experience in an administrative, rental, sales, or service role (highly regarded)
  • Exceptional customer service and communication skills.
  • Ability to prioritise and manage competing priorities.
  • Problem solving skills and the ability to handle customer complaints
  • Be agile and able to work at pace.
  • Must have own reliable transport to and from the branch

Ready to Apply?

If you can deliver delight and sprinkle joy into every customer interaction, then hit the Apply Now button and send us your CV and cover letter. We would love to have a chat with you!


Vehicle Preparation Attendant - Car Detailers - Tullamarine

About us

Alpha Car Hire is one of Australia’s leading independent car hire providers, delivering affordable, reliable, and customer-first rental solutions. We’re a fast-growing company dedicated to providing exceptional experiences for our customers.

The Vehicle Preparation Attendant is an important part of our branch operations as we are committed to delivering exceptional service and spotlessly clean vehicles to ensure customer satisfaction. As a vehicle cleaner, you will be responsible for cleaning the vehicles inside and out to a high standard. You will work to ensure every vehicle is ready for the road and looking its best. To help you to deliver this experience, full training will be provided.

About the role

Reporting to the Branch Manager, this position is being offered on a full-time basis at our Tullamarine branch. In this role, you will –

  • Wash and vacuum vehicles and ensure they are spotless inside and out.
  • Apply protective treatments and detailing products, as required.
  • Maintain cleaning equipment and supplies.
  • Record any vehicle damage and report it to the branch manager.
  • Refuelling and moving vehicles through the branch in a safe manner.
  • Ensure the branch and your work area is always maintained in a clean, tidy and safe manner.
  • Ensure compliance with workplace health and safety policies, rules, and guidelines always.

Casual roles are also available.

About you

To succeed in this role, you will have –

  • Flexibility to work on a rostered system across weekdays, weekends and public holidays.
  • Previous experience in vehicle cleaning or detailing (preferable but not essential).
  • A full Driver’s Licence (preferable but not essential).
  • A can-do attitude, strong attention to detail and time management.
  • Ability to do manual work in a fast-paced environment.
  • Reliable, punctual and team oriented.
  • Must have own reliable transport to and from the branch.

Why join Alpha Car Hire?

  • A supportive team environment
  • Full training to help you succeed in your role
  • Access to a variety of Perks through our HRIS program
  • Employee Assistance Program

Ready to Apply?

If this role sounds like you, hit the Apply Now button and send us your CV. We would love to have a chat with you.


Customer Experience Representative - Brisbane

About us

Alpha Car Hire is one of Australia’s leading independent car hire providers, delivering affordable, reliable, and customer-first rental solutions. We’re a fast-growing company dedicated to providing exceptional experiences for our customers.

The Customer Experience Representative is an important role within our operations as they are the front facing and main point of contact with our customers. We are looking for someone who prides themselves on exceptional customer service and is willing to go the extra mile to ensure our customers enjoy a smooth, positive, and seamless experience. To equip you to deliver this experience, full training will be provided.

Casual employment will also be considered for the right candidate.

About the role

Reporting to the Branch Manager, we have full-time/casual positions available at our Brisbane branch in Eagle Farm. In this role, your key responsibilities are:

  • Provide a positive experience to our customers over the phone and in person.
  • Managing car hire rental agreements – on-hire and off-hire
  • Complete all associated paperwork in an efficient and timely manner
  • Check vehicles in and out
  • Record any vehicle damage and organize relevant maintenance checks, as required.
  • Sell associated rental products and services over the counter
  • Refuel and move vehicles through the branch in a safe manner
  • Ensure the branch is always maintained in a clean and tidy manner.
  • Ensure compliance with workplace health and safety policies, rules, and guidelines always.

About you

To succeed in this role, you will have:

  • Flexibility to work on a rostered system across weekdays, weekends and public holidays (essential)
  • A Driver’s licence (essential), preferably an Open Driver’s licence (highly regarded)
  • Computer skills are a must (essential)
  • Experience in an administrative, rental, sales, or service role (highly regarded)
  • Exceptional customer service and communication skills.
  • Ability to prioritise and manage competing priorities.
  • Problem solving skills and the ability to handle customer complaints
  • Be agile and able to work at pace.
  • Must have own reliable transport to and from the branch

Ready to Apply?

If you can deliver delight and sprinkle joy into every customer interaction, then hit the Apply Now button and send us your CV and cover letter. We would love to have a chat with you


Customer Service Representative - Melbourne

About us

Alpha Car Hire is one of Australia’s leading independent car hire providers, delivering affordable, reliable, and customer-first rental solutions. We’re a fast-growing company dedicated to providing exceptional experiences for our customers.

The Customer Experience Representative is an important role within our operations as they are the front facing and main point of contact with our customers. We are looking for someone who prides themselves on exceptional customer service and is willing to go the extra mile to ensure our customers enjoy a smooth, positive, and seamless experience. To equip you to deliver this experience, full training will be provided.

About the role

Reporting to the Branch Manager, this position is being offered on a part-time basis (30 hours per week) at our Tullamarine branch. In this role, your key responsibilities are –

  • Provide a positive experience to our customers over the phone and in person.
  • Managing car hire rental agreements – on-hire and off-hire
  • Complete all associated paperwork in an efficient and timely manner
  • Check vehicles in and out
  • Record any vehicle damage and organize relevant maintenance checks, as required.
  • Sell associated rental products and services over the counter
  • Refuel and move vehicles through the branch in a safe manner
  • Ensure the branch is always maintained in a clean and tidy manner.
  • Ensure compliance with workplace health and safety policies, rules, and guidelines always.

About you

To succeed in this role, you will have –

  • Flexibility to work on a rostered system across weekdays, weekends and public holidays (essential)
  • A Driver’s licence, preferably an Open Driver’s licence (essential)
  • Computer skills are a must (essential)
  • Experience in an administrative, rental, sales, or service role (highly regarded)
  • Exceptional customer service and communication skills.
  • Ability to prioritise and manage competing priorities.
  • Problem solving skills and the ability to handle customer complaints
  • Be agile and able to work at pace.
  • Must have own reliable transport to and from the branch

Ready to Apply?

If you can deliver delight and sprinkle joy into every customer interaction, then hit the Apply Now button and send us your CV and cover letter. We would love to have a chat with you.


Expressions of Interest

Not seeing your preferred role? Don’t worry, we’re always excited to hear from talented individuals. We’d love to take a look at your resume and keep it on file. You can send them through to people@alphacompanies.com.au.

Our core values

Alpha Car Hire is one of the largest independent car hire providers in Australia, offering a wide range of quality vehicles at affordable rates all-year-round, and is a leading brand of Gubecka Group.

Honesty

Accountability

Respect

Trust

Loyalty

car hire victoria

Our benefits

We are proud to offer a diverse range of benefits to help our valued members feel supported and like they can perform at their best. Our popular benefits include:

  • Flexibility
  • Reward and recognition program
  • Career development
  • Birthday rewards
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