Careers at Alpha

About us

Alpha’s Founder has operated in the Australian vehicle industry since 2006 providing fleet services in meeting with consumer demand, and today controls separate Car Hire and Parking, Car Finance and Car Sales businesses.

Alpha Car Hire (ACH) strives to make road experiences easy and affordable through a commitment to providing the best customer experience.

About the role

Alpha Car Hire is seeking a permanent part-time (30 hours per week) Customer Experience Representative and a full-time (38 hours per week) Vehicle Cleaner to fill our permanent opportunities at our fast-paced Tullamarine branch. You will be responsible for attending to customers hire vehicle requirements ensuring our customers receive quality service and an experience they would repeat, share, or recommend. The available roles will be worked in accordance with our branch operating hours of Monday to Friday 7am to 6pm and Saturday to Sunday 7am to 3pm.

Your role and responsibilities:

• Providing outstanding customer service by understanding and anticipating their needs
• Opening and closing rental agreements
• Selling additional over the counter rental products
• Managing reservations
• Checking for and recording vehicle damage and maintenance checks
• Cleaning and presenting passenger and commercial vehicles
• Movement of vehicles throughout the location and offsite for refueling, maintenance, repairs or other location as required
• Ensuring compliance and workplace health and safety risks and incidents are reported promptly and managed effectively
• General branch cleaning duties

Our benefits

A performance driven culture where your achievements will be rewarded with a market competitive remuneration and you will have access to diverse benefits including discounted products, wellness initiatives and an Employee Assistance Program (EAP).

About you

• Excellent communication skills and a positive ‘Can do’ attitude
• Strong customer service and sales skills
• Strong problem solving and complaint handling skills
• Ability to work both unsupervised and within a team
• Ability to multi-task and be highly organised with strong attention to detail while working in a fast-paced environment
• Willingness to learn and upskill with an openness to constructive feedback
• Strong track record of punctuality and attendance
• Flexibility to work weekdays, weekends and public holidays as required
• To have own reliable transport to and from the branch.
• Willingness to travel and work between locations
• A full and current relevant State driver’s licence
• Full working rights eligibility
• Experience, although preferred, is not essential

If this this role sounds like an opportunity that compliments your current skills and experience and career development plans, Apply Today !

Only short-listed candidates will be contacted.

About us

Alpha’s Founder has operated in the Australian vehicle industry since 2006 providing fleet services in meeting with consumer demand, and today controls separate Car Hire and Parking, Car Finance and Car Sales businesses.

Alpha Car Hire is one of the largest independent car hire providers in Australia offering a wide range of quality vehicles at affordable rates all-year-round across our five locations nationwide.

About the role

Alpha Car Hire is looking for a Full-time Vehicle Cleaner to join our Operations team located in Eagle Farm, Brisbane. You will be responsible for ensuring vehicle cleaning is completed to a high standard resulting in a high-quality output to all customers. The available role will be worked in accordance with a seven (7) day rotating roster and required to work within the branch operating hours of Monday to Friday 7am to 9pm, Saturday to Sunday 7am to 7pm.

The successful candidate will be rewarded with hourly award rates per applicable award classifications alongside superannuation according to the Super Guarantee.

Your role and responsibilities:

• Cleaning passenger and commercial vehicles
• Vehicle maintenance checks
• Checking for and recording vehicle damage
• Movement of vehicles on and offsite for refuelling, maintenance, repairs, delivery to customers or other location
• Assisting with Customer Service tasks as required
• Ensure compliance and workplace health and safety risks and incidents are reported promptly and managed effectively
• General branch cleaning duties

We can offer you

A performance driven culture where your achievements will be rewarded with a market competitive remuneration and you will have access to diverse benefits including discounted products, wellness initiatives and an Employee Assistance Program (EAP).

About you

• Vehicle Cleaning Experience is advantageous
• Excellent communication skills and a positive ‘Can do’ attitude
• Strong customer service skills
• Ability to meet or exceed targets and KPIs set
• Ability to work both unsupervised and collaboratively in a team
• Ability to multi-task and highly organised with strong attention to detail
• Thrives in a fast paced work environment
• Willingness to travel and work between locations
• Full working rights eligibility
• A full and current relevant state driver’s licence
• Have own reliable transport to and from the branch.
• Be able to work weekends and public holidays as required

If this job opportunity resonates with your career aspirations, demonstrated knowledge, skills, and work experiences, please submit a one-page Cover Letter and CV specifying how you meet the key criteria listed within.

We ask all applicants to apply directly and thank you for your interest.

Only short-listed candidates will be contacted

Account Manager - Alpha Finance

Join Alpha Finance – Where Moments Matter

At Alpha Finance, we’re on a mission to make road experiences easy and affordable. Our team is dedicated to delivering best-in-class car finance products backed by a service culture built on honesty, accountability, respect, trust, and loyalty.

We’re currently looking for a proactive and relationship-driven Account Manager to join our Brisbane Head Office. If you're passionate about helping customers, get behind the wheel and thrive in a fast-paced, client-focused environment, we want to hear from you.

About the Role

As our Account Manager, you'll be the key point of contact for our car finance customers and dealership partners. You’ll be responsible for delivering tailored finance solutions, building lasting relationships, and achieving strong business results – all while ensuring compliance with Australian lending regulations.

Key Responsibilities

• Build and manage relationships with dealerships, brokers, and end customers
• Educate clients on car finance solutions such as rent-to-own, consumer loans, and chattel mortgages
• Convert leads into funded loans while achieving monthly loan volume and satisfaction targets
• Manage the full loan process from application through to settlement
• Ensure compliance with NCCP, ASIC regulations, and responsible lending obligations
• Maintain accurate CRM records and manage your sales pipeline
• Support post-settlement service and customer retention strategies
• Collaborate internally to ensure a seamless customer experience

What We’re Looking For

• Proven experience in car finance or consumer lending (min. 2–3 years preferred)
• Strong understanding of the loan process and credit assessment principles
• Strong interpersonal and communication skills
• Ability to work independently and meet targets
• High attention to detail and a commitment to compliance
• Working knowledge of CRM systems and finance platforms
• Certificate IV or Diploma in Finance and Mortgage Broking (preferred)

Why Join Alpha Finance?

• Be part of a values-led business with a strong growth story
• Competitive salary + performance incentives
• Modern CBD office in Brisbane
• Supportive team culture and leadership
• Ongoing training, industry events, and development opportunities
• Meaningful work that helps Australians access mobility with ease

How to Apply

If you're ready to drive your career forward and help our customers move ahead, apply now with your updated resume and a short cover letter telling us why you're the perfect fit for Alpha Finance.

About Us

Alpha Car Hire, one of Australia’s largest independent car rental companies known for delivering reliable services with a personal touch, is on the hunt for a Systems Integration Engineer with a sharp focus on automation and AI integration. If you're passionate about building scalable, intelligent systems that drive efficiency and innovation – this is your next move.

We’re looking for a Systems Engineer who thrives on innovation, automation, and AI-driven solutions. This role is key to transforming the way we operate and deliver services across our locations and is your opportunity to work at the intersection of technology and mobility, modernising core systems and creating scalable, intelligent infrastructure that supports our national operations.

What You’ll Do

• Design, build, and deploy automated systems to streamline business operations that improve operational efficiency and reduce manual workloads across all departments
• Build and integrate AI Agents for enhanced data processing, customer experience, internal processes, fleet optimisation and data analysis
• Lead the development and implementation of infrastructure automation (e.g. CI/CD, scripting, API integrations)
• Collaborate with internal teams and external vendors to deliver secure and scalable systems ensuring reliability and performance
• Develop monitoring tools and dashboards to ensure high system uptime and fast incident response
• Assist in building scalable cloud-based infrastructure using tools
• Develop rather than engage off the shelf systems to ensure a lean ongoing cost base.
• Stay ahead of technology trends and recommend innovative solutions to improve operational efficiency
• Monitor performance, troubleshoot issues, and ensure system reliability across multi-site operations
• Leverage WebSockets to enable real-time updates for dashboards, customer interaction and multi-branch coordination

What You’ll Bring

• 3–5+ years of experience as a Systems Engineer, DevOps Engineer, or similar technical role
• A clear perspective, and creative thought on the scope and possibility that Agentic AI can bring to a small business of our kind
• Proven experience with automation tools
• Knowledge of AI/ML tools and how to apply them in operational environments
• Strong grasp of cloud platforms (AWS, Azure, or GCP) and infrastructure-as-code
• Strong coding skills in Node.js, React, and JavaScript.
• Proven experience with API development and integration (RESTful APIs, webhooks, authentication protocols)
• Experience with WebSocket-based applications for real-time data delivery
• Advanced SharePoint development (custom lists, workflows, Power Automate, Power Apps).
• Proficiency in Power BI for building interactive, data-rich dashboards
• Familiarity with AI/ML tools (e.g., Azure AI, OpenAI, TensorFlow) and their application in business operations
• Champion a build-over-buy philosophy, developing in-house tools that reduce long-term costs and increase flexibility
• Ability to work in a fast-paced, agile, and collaborative environment
• Ability to work independently and collaboratively across business unit
• Ability to train and explain to the team
• Degree in Computer Science, Engineering, or related discipline (or equivalent experience)

Why Join Alpha Car Hire?

• Competitive Salary + Super + Performance Bonus
• Influence real change in a business that values smart, tech-driven solutions
• Work closely with decision-makers and make a direct impact on strategy
• Hybrid working options and flexible arrangements
• Collaborative, fast-moving environment with plenty of growth opportunities
• Proudly Australian-owned business with a strong national footprint

Sound Like You? Apply Now.

We’re building the future of car hire – more efficient, more intelligent, and customer-focused.

If you're ready to bring your automation and AI skills to a role where they’ll make a real difference, Apply Now with your resume and a short cover letter outlining your fit for the role.

Show Us What You’ve Built

We’d love to see examples of your work. Can you share:

• Projects where you’ve successfully implemented automation or AI agents?
• Systems you’ve integrated or built from scratch?
• Your role in those projects and the outcomes achieved?